HelpDesk
https://www.helpdesk.com/?a=IeTIYvfHg&utm_campaign=pp_helpdesk-default&utm_source=PP
Hero
AI-Powered Help Desk, Zero Chaos
Centralize tickets and resolve 60 % faster with automations, AI replies & 24/7 support.
Elevator Pitch
HelpDesk is the cloud ticketing platform built for lean support teams that need enterprise punch. One inbox captures email, chat and social messages; AI features draft answers, summarize threads and surface similar cases so agents work smarter. Automations auto-assign, tag and close repetitive requests, cutting average resolution time by 35 % at brands like Brastel. Trusted by 13 000+ service pros worldwide and rated 4.6/5 on Capterra, HelpDesk scales from a free 14-day trial to Team ($29/agent/mo) and Business ($50/agent/mo) plans—no install, no credit card.
TL;DR
- âś” 60 % faster responses thanks to powerful automations.
- âś” Built-in AI suite (tone shift, summaries, similar tickets) out of the box.
- ✔ 4.6/5 user rating and 14-day free trial—no risk to start. c
Features → Benefits
- AI text & tone enhancer âžś craft polished replies in one click, saving minutes per ticket.
- Similar-ticket recall âžś leverage past solutions to solve new issues faster and more consistently.
- Multichannel inbox âžś handle email, chat, social & web forms without tab-switching.
- Drag-and-drop automations ➜ auto-assign, tag and close routine cases—Brastel cut resolution time by 35 %.
- 200+ native integrations âžś sync data with Slack, Salesforce, HubSpot and more in minutes.
- Enterprise-grade security âžś GDPR-ready, TLS-encrypted, SSAE 16 compliant for peace of mind.
Micro-Case
“Automation rules now handle 2 000 tickets a month and cut our resolution time by 35 %—that’s eight minutes per case.” — Irina Bokareva, Marketing Project Manager, Brastel Co.
Top-3 FAQ
Is HelpDesk just email support? No. It converts messages from email, chat, social media and web forms into unified tickets so nothing slips through.
Do I need to install anything? Nothing to install—HelpDesk runs in the browser. Sign up, forward your inbox and start handling tickets instantly.
How does pricing work after the trial? After the 14-day free trial, choose Team ($29/agent/mo, billed annually), Business ($50/agent/mo) or a custom Enterprise plan. Cancel anytime.
Call-to-Action
Stop firefighting and start delighting—try HelpDesk free for 14 days. [ Start My Free Trial → ]Meta-title: HelpDesk Ticketing Software | Resolve Support 60 % Faster Meta-description: AI-powered help desk that unifies channels, automates workflows and cuts resolution time by 60 %. Free 14-day trial, plans from $29 per agent.